At Sera Jewels, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We collect personal information that you voluntarily provide to us when you register, place an order, subscribe to our newsletter, or otherwise interact with our website. This may include:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely via third-party payment processors)
• Purchase history

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and provide customer support
• Send you updates, offers, and promotions (only if you’ve opted in to receive them)
• Improve our website and enhance your shopping experience

Sharing of Information

We do not sell, trade, or otherwise share your personal information with third parties, except in the following circumstances:

• To trusted service providers who help us operate our website, such as payment processors and shipping partners
• If required by law or to protect our rights.
• Also, for enhanced security, we do not accept any financial information on its servers. All information entered by  You is directly received through our payment gateway and are transmitted to their respective bank’s servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).
• The payments on the Website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal information of any customers.
• We do not collect any Sensitive Personal Data or Information (SPDI)

Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your browsing experience. These cookies help us remember your preferences, analyze site traffic, and provide a personalized shopping experience.

Data Security

We take your privacy seriously and use secure methods to process and store your data. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access, update, or delete your personal information at any time by contacting us
• Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our communications.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website will signify your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: serajewels@gmail.com