Welcome to Sera Jewels. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third party websites. If you choose to visit a third-party website, we recommend that you review their privacy policy and terms of use before providing any personal information.

1. General

These terms govern your use of our website, services, and products. By accessing our site or making a purchase, you agree to comply with these terms. We reserve the right to update or modify these terms at any time, and it is your responsibility to review them regularly.

2. Orders and Payment

All orders placed on our website are subject to product availability. We reserve the right to refuse or cancel any order for reasons including but not limited to inaccuracies in product information, pricing, or insufficient stock. In such cases, we will notify you and refund any payments made.

Payments are securely processed via third-party payment gateways. By placing an order, you agree to provide accurate payment and shipping details. Any fraudulent activity will result in immediate cancellation of your order and may lead to legal action.

3. Pricing and Product Information

While we strive to ensure that our product descriptions, images, and prices are accurate, errors may occur. In the event of a pricing error, we reserve the right to cancel or adjust your order after informing you of the issue.

All prices are listed in INR and are subject to applicable taxes and shipping fees. We reserve the right to change prices at any time without prior notice.

4. Shipping and Delivery

We offer shipping within India. Shipping fees and delivery times will vary based on your location and the shipping method chosen at checkout. We aim to ship orders promptly but cannot be held responsible for delays caused by shipping carriers or customs processes.

5. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them. Customized or personalized items are non-refundable.

Refunds will be processed once the returned items have been inspected and approved. Shipping fees are non-refundable, and you are responsible for covering return shipping costs.

6. Intellectual Property

All content on the Sera Jewels website, including text, images, logos, and product designs, is the property of Sera Jewels or our licensors. Unauthorized use or reproduction of any content is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Sera Jewels will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or purchase of our products. Our liability is limited to the total amount paid by you for the product(s) in question.

8. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website or purchase of our products will be subject to the exclusive jurisdiction of the courts in India.

9. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:
Email: serajewels@gmail.com